FAQ
Collapsible content
What payment methods do you accept?
We accept all major credit cards, including MasterCard, Visa, Amex and others.
How do you ship the products?
The shipping method depends on:
- the items you order
- the quantity of products
- the destination
We use a variety of shipping methods, including courier for smaller order and 3PL for larger orders.
You will see shipping prices on the checkout page, before you place your order.
If you have questions, please call us. We will make an effort to accommodate your unique shipping needs.
How do I track my order after making a purchase?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment on our website or the carrier's website.
How can I contact your customer support team?
You can reach our customer support team through our "Contact Us" page on the website, via email, or by calling our toll-free customer service hotline. We're here to assist you with any questions or concerns you may have.
Do you offer bulk discounts for larger orders?
Yes, we offer bulk discounts for larger orders. Please contact our sales team or customer support for specific pricing and details.
What is your return policy for damaged or defective products?
If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund, and we may require photos to process your return.
Have more questions?
If you didn't find an answer to your question on this page, please contact us.